Refund policy

When you place your order you are doing so in acceptance of these terms and conditions and it is important that you have read them before you go ahead and order.

No personal care goods may be returned or exchanged to Plethora Gold Elite Moments once an order has been processed.

Your order can be cancelled within 24 hours, please email: pgemhelp@gmail.com for your cancellation to be processed.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items.